Shipping Rates and Policy

03/09/2021 
Hello there!

we have made changes to our shipping rates and policies.

We now ship via Australia Post.

All items are shipped with tracking details, however, due to social distancing, signature is no longer required on delivery.

Items are packed and shipped on Thursday's.

Domestic shipping is 2-8 days. We cannot offer International shipping at this time…. Sorry about that. 

COVID lockdowns and social distancing mean we no longer offer express/priority shipping. The delays caused by lockdown mean that we cannot guarantee that items will be delivered within the premium timeframe and therefore, cannot justify charging the premium shipping cost.

Our rates are as follows: 

  • Aus Post parcel $9.15

Please use your tracking details to track your parcel. This information will be emailed to you once the item is shipped. Don't forget to check your Junk mail :) 

Need help? contact us at retailcq@gmail.com and we will help to locate your parcel and estimate a delivery time.
We are new mums, so we ask for your patience as we are unable to check the email at regular intervals across the day, however, we will endeavour to resolve any issues ASAP. 

Warm regards,

Ella and Rita Fontaine 

0415393336